Question 1

What areas do you serve?

Accepted Answer

We currently serve London zone 1-6 only.

If you're in zone 4, 5 or 6 we offer treatments with a travel fee. We currently do NOT operate outside of London.

Question 2

Are there any additional costs outside of the service price?

Accepted Answer

Clients in zones 4, 5 and 6 are required to pay a travel fee of £25 in addition to the service price.

Question 3

What services do you offer?

Accepted Answer

Services include deep tissue, pregnancy massage, manual lymphatic drain massage, reiki, crystal therapy, and more.

Question 4

Where do treatments take place?

Accepted Answer

Mobile Services: we offer treatments in the comfort of your own home, offices or other business spaces.

In-Person Services: Mainyard Studios E10 6RA (All appointments booked on a Tuesday).

Question 5

How does the mobile service work?

Accepted Answer

On the day of your booking, a certified therapist will arrive at your location with all necessary equipment (massage table, oils, linens, etc.). You simply relax and enjoy the session in your own space.

Question 6

Do I need to prepare anything before the session?

Accepted Answer

Just provide a clean, quiet space large enough for a massage table. If you’re having a massage session you will require two bath towels and a hand towel ready for your session. If you are having an energy healing session, you will require a large blanket and a pillow for your session.

Question 7

What’s the difference between pay-as-you-go and subscription options?

Accepted Answer

Pay-as-you-go: 
Book sessions whenever you like, with no commitment.

Subscription packages: 
Enjoy a set number of sessions per month with personalised treatment plans at a discounted rate, plus priority booking and exclusive perks.

Question 8

What are the benefits of a subscription?

Accepted Answer

Subscribers receive:
Discounted rates
Priority booking
Personalised plans
No travel fee

Question 9

Can I cancel or reschedule a session?

Accepted Answer

Yes! You can cancel or reschedule up to 24 hours before your appointment with no charge. Late cancellations may incur a fee/forfeiting of the session (see terms and conditions for more information).

Question 10

How do I book a session?

Accepted Answer

You can book directly through our website.

Subscribers: 
Complete the booking consultation process (you will receive this information in a welcome email following subscription) then choose your service date and time.

Pay-as-you-go: 
Choose the day and time of your treatment then complete the consultation form (you will receive this in an email after booking your treatment) and send it back to us before your treatment session.

Question 11

Can I gift a session or subscription?

Accepted Answer

Yes! We offer digital gift cards — perfect for birthdays, anniversaries, or self-care gifts

Frequently Asked Questions